Effective Date: 01 January 2025
Company Name: Look Beyond Solutions Pte. Ltd.
Address: 22 Sin Ming Lane #06-76, Midview City, 573969 Singapore
Contact Email: contact@lookbeyond.sg
Contact Number: +65 8035 0340
1. Introduction
Look Beyond Solutions Pte. Ltd. ("we", "us", "our") is committed to safeguarding the personal data of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (PDPA) and the General Data Protection Regulation (GDPR) of the European Union.
2. Personal Data We Collect
We may collect and process the following categories of personal data:
• Identity Data: Full name, job title, company name.
• Contact Data: Email address, telephone number, mailing address.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Personal Data
We collect personal data through various means, including:
• Direct interactions: When you fill in forms, correspond with us via email or phone, or provide feedback.
• Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third parties or publicly available sources: We may receive personal data about you from analytics providers or search information providers.
4. Purpose and Legal Basis for Processing Personal Data
We process your personal data for the following purposes:
• To provide our services: Including AI solutions tailored to your needs.
• To manage our relationship with you: Notifying you about changes to our terms or privacy policy.
• To administer and protect our business and website: Including troubleshooting, data analysis, and system testing.
• To deliver relevant website content and advertisements: And measure or understand the effectiveness of the advertising we serve to you.
• To comply with legal obligations: Such as tax, accounting, and regulatory requirements.
Under the GDPR, we rely on the following legal bases for processing your personal data:
• Performance of a contract: Where processing is necessary for the performance of a contract with you.
• Legal obligation: Where we need to comply with a legal obligation.
• Legitimate interests: Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
• Consent: Where you have given consent to the processing of your personal data for one or more specific purposes.
5. Disclosure of Personal Data
We may share your personal data with:
• Service providers: Who provide IT and system administration services.
• Professional advisers: Including lawyers, bankers, auditors, and insurers.
• Regulators and other authorities: Who require reporting of processing activities in certain circumstances.
We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.
6. International Transfers
Your personal data may be transferred to and processed in countries outside of Singapore and the European Economic Area (EEA). We ensure that such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place.
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Rights
Under the PDPA and GDPR, you have rights regarding your personal data, including:
• Access: You have the right to request access to your personal data.
• Correction: You have the right to request correction of any inaccurate or incomplete data.
• Erasure: You have the right to request deletion of your personal data under certain conditions.
• Objection: You have the right to object to the processing of your personal data under certain conditions.
• Restriction: You have the right to request restriction of processing under certain conditions.
• Data portability: You have the right to request the transfer of your personal data to another organization or directly to you under certain conditions.
To exercise any of these rights, please contact us at contact@lookbeyond.sg.
10. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
12. Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us:
Email: contact@lookbeyond.sg
Phone: +65 8035 0340
Address: 22 Sin Ming Lane #06-76, Midview City, 573969 Singapore