The challenge
Production, quality, maintenance, and supplier workflows depend on reports, SOPs, handoffs, and recurring operational judgment.
These agents only help if they stay accurate as inputs change. We test them before every release and monitor them in production.
What the agents do
Quality issue triage
Classify incoming defect reports, match against known failure patterns, and route each issue to the right team with SOP context attached.
Supplier follow-up workflows
Trigger structured follow-up sequences when supplier deliveries are late, non-conforming, or require corrective action documentation.
Production report structuring
Extract key metrics from shift reports, inspection sheets, and operator notes into structured, queryable production records.
Maintenance knowledge retrieval
Surface relevant SOPs, maintenance histories, and equipment manuals in response to technician queries during fault resolution.
Workflow route
Quality issue report
A defect or quality event is reported via email, form, or production system and captured by the intake agent.
Classify defect
The issue is classified by type, severity, affected line, and product category against historical patterns.
Retrieve SOP
The relevant standard operating procedure and past resolution history are retrieved and attached to the case.
Suggest next action
A structured recommendation is drafted based on SOP guidance, defect classification, and escalation rules.
Notify team
The relevant team (quality, production, supplier) is notified with full context and the suggested action.
Track resolution
Resolution steps, sign-offs, and outcomes are logged and linked back to the original quality event record.
Case study
Quality issue triage system
Client case study coming soon. Details under NDA.
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